Search


我們談過「服務 4.0」的概念,指的是從顧客的各個互動環節中,找出可以透過數位化、進而提...

  • Share this:


我們談過「服務 4.0」的概念,指的是從顧客的各個互動環節中,找出可以透過數位化、進而提升效率之處。這次我想談一個類似的概念,只是聚焦的對象不是客戶,而是組織內部。


Tags:

About author
The Boston Consulting Group is a global management consulting firm and the world's leading advisor on business strategy. We partner with clients in all sectors and regions to identify their highest-value opportunities, address their most critical challenges, and transform their businesses. Our customized approach combines deep insight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable competitive advantage, build more capable organizations, and secure lasting results. BCG is a private company with 82 offices in 46 countries.
This is the official Facebook page for Boston Consulting Group in Taiwan.
View all posts